Habitat for Humanity-Spokane has three positions available: Director of Retail Operations, Marketing & Communications Manager and Accounting Assistant. See below for details.
Habitat Store Director of Retail Operations
Full time, Medical/Dental, Vacation/Sick Leave, 403B
Summary: The Habitat Store Director of Retail Operations will report directly to the COO and will provide key leadership at Habitat-Spokane to ensure continued growth and excellent operations in the Habitat Store. The Director will work with the Habitat Store to maximize its effectiveness, providing a key leadership role to meet goals established by the Strategic Plan. Works to develop positive relationships within the community to create and maintain existing partnerships with corporations, contractors and individuals. The Habitat Store Director of Retail Operations will be a strong manager and creative problem solver who is committed to and enthusiastic about the mission of Habitat for Humanity.
This is a Full Time Exempt position requiring flexibility to work evening and weekend hours as needed for meetings and special events.
Essential Duties and Responsibilities: Develop the Spokane Habitat Store operations with the goal of being a clean, safe and organized place to shop for resale in each of our market. Develop and implement a strategic plan for soliciting contributions and winning support of potential suppliers and donors by targeting annual growth to meet long-term financial projections. In cooperation with the Store Managers, Development and Accounting, develop and manage individual store budget. Support the budget and operational decisions with documented financial analysis to include profit margins, sales per square foot in total, last year to current year sales comparisons, cost per donation pickup, ROI of marketing expenses to sales, expenses as a percentage of sales, break-even analysis, and inventory management. Responsible for all aspects of the Store while leading store managers to achieve the highest standards of retail execution, customer service, volunteer experience and donor experience. Attain scheduling for business needs with the focus on leveraging team labor. Influence consistent back of house operations for efficient processing. Create a safe workplace for employees, volunteers and shoppers. Mentor and train Habitat Store staff to exceed budgeted objectives for sales and net profits by managing discretionary spending, influencing operational and labor efficiencies, and maximizing margin through pricing, discounting and merchandising strategies. Build and maintain a strong affiliate presence in our Store working closely with the affiliates’ Communications team to maintain a strong mission presence. Work with Store staff to create, evaluate and drive programs and innovations for store to grow business. Support the growth of employees at all levels to build our bench strength and improve retention. Promote a cooperative and mutually beneficial relationship between procurement, operations and all Store staff with the goal to create a win-win partnership for all stakeholders. Provide timely, thoughtful, and thorough job reviews. Support Store staff through advanced planning, team structure, meeting structure, collaboration, mentorship and communication. Standardize business processes. Support succession planning and career development for Store Staff. Develop effective merchandising mix in all stores reflective of business needs by assessing community interest and collaborating with Donations Pickup.
Education and/or Experience:
BA/BS degree. 5+ years of progressively responsible leadership experience. Knowledge of retail and environmental areas preferred. Successful experience working in a multi-unit management structure, with a proven record of accomplishment of success as a retail store Manager. Proven record of extremely high level of retail standards and execution. Demonstrated and proven ability to successfully develop and mentor leadership. Proven record of strong financial performance and demonstrated financial acumen. Excellent written and verbal communication skills, including correspondences, customer service and employee interactions.
For complete job descriptions & application, click on links below:
Application Process:
- Complete Online Application by clicking one of the following links:
- Email cover letter, resume and application to HumanResources@habitat-spokane.org
or
Mail application, cover letter and resume:
Habitat-Spokane
Attn: Human Resources
PO Box 4130
Spokane WA 99220-0130
*Applications will not be considered complete without completed employment application, cover letter and resume. Applications are available by email, website or at our office located at 1805 E Trent. No phone calls please!
Marketing & Communications Manager
Full time, Medical/Dental, Vacation/Sick Leave, 403B
The Marketing and Communications Manager will work to increase the profile of Habitat for Humanity-Spokane in the Spokane community, encompassing all areas of marketing including multimedia communications, public relations, print materials, social media, and web.
Essential Duties and Responsibilities:
Execute and support all ongoing communications and marketing efforts to advance mission and programs of Habitat for Humanity-Spokane, including a Marketing and Communications annual calendar, new communications strategies and campaigns. Ensure and produce clear strategic print, web, email, social media, and advertising messaging for Habitat for Humanity-Spokane.
Manage public relations and public outreach. Assist in the development of strategy and programmatic elements for special events from inception through promotion, media coverage, and audience follow-up. Oversee brand management and ensure staff understanding of brand guidelines. Develop fundraising collateral with guidance and input from the Chief Development Officer to grow the fundraising base and increase donations. Provide support communications, with web updating, social media strategy, blog and newsletter development, email messages, and other projects as appropriate. Implement social media program in accordance with master editorial calendar, including daily content creation on affiliate and Store Facebook, Twitter, and Instagram platforms. Increase overall community engagement and regularly evaluate available statistics. Monitor social media for opportunities for Habitat to engage with industry leaders regarding nonprofit and affordable housing issues. Regular review of website to ensure timely, accurate, and informative content. Write, edit, and design content for weekly and monthly e-newsletters. Track engagement and implement strategies to increase open/click through rates.
Assist in execution of annual radio, print, and digital advertising campaigns for the Habitat Store. Help track progress/success of advertising efforts, including conducting customer surveys, evaluating store sales data, and reporting of basic website engagement using Google Analytics. Facilitate mass communication with Store customers and donors, including text and email platforms.
Education and/or Experience
Bachelor’s degree in communications, marketing, or a related subject, and four to ten years of relevant experience is required. Non-profit experience and familiarity with fundraising is desirable but not required. Other requirements include: Experience with implementation of a marketing strategy, including integrated communications using print, email, web, and social media; excellent writing and superior verbal communication; Strong graphic design skills, basic html skills and WordPress proficiency. Experience implementing a press strategy is preferred.
Computer Skills
To perform this job successfully, an individual must be proficient in Word, Excel, Power Point, and WordPress or similar content management system, as well as Adobe Creative Suite, specifically, Photoshop, Illustrator, and InDesign. Experience with Canva.com for social media marketing is recommended. SEO and online analytical tools such as Yoast, Google Analytics & WordPress Jetpack is also recommended. Having knowledge of Raisers Edge database is a plus.
About Habitat for Humanity-Spokane
Seeking to put God’s love into action, Habitat for Humanity-Spokane brings people together to build homes, communities and hope. Through shelter, we empower.
For complete job descriptions & application, click on links below:
Marketing & Communications Manager
Application Process:
- Complete Online Application by clicking one of the following links:
- Email cover letter, resume and application to HumanResources@habitat-spokane.org
or
Mail application, cover letter and resume:
Habitat-Spokane
Attn: Human Resources
PO Box 4130
Spokane WA 99220-0130
*Applications will not be considered complete without completed employment application, cover letter and resume. Applications are available by email, website or at our office located at 1805 E Trent. No phone calls please!
Accounting Assistant
Part-Time, 20-25 hours per week with Vacation, Sick Leave & 403B
Assists the Accounting Director in providing for the day-to-day financial and record keeping operations for Habitat-Spokane. Accounts Payable – Review and verify invoices and check requests for appropriate coding and approval; Process invoice and credit card transactions for payment in QuickBooks; Prepare and perform check runs; Prepare and process electronic transfers and payments; Monitor vendor accounts to ensure payments are current; Reconciles vendor statements and credit card account balances; Run 1099 statements at year end. Accounts Receivable – Posts cash, check, credit card and ACH payment transactions to the correct bank account; Complete remote deposits.
Invoice/Bill intra-entity transactions; Collects on accounts by sending statement reminders and communicating with clients via phone, email, fax or mail; Reconciles the accounts receivable ledger to subsidiary accounts to ensure that all payments are accounted for and properly posted. General Accounting Duties – Makes journal and ledger entries in QuickBooks and Excel as directed; Produces monthly, quarterly, annual and special reports as directed.
Education and/or experience: Associates degree (A. A.) or equivalent from two-year college or technical school; and six months to one year related experience.
About Habitat for Humanity-Spokane
Seeking to put God’s love into action, Habitat for Humanity-Spokane brings people together to build homes, communities and hope. Through shelter, we empower.
For complete job descriptions & application, click on links below:
Accounting Assistant Job Description
Application Process:
- Complete Online Application by clicking one of the following links:
- Email cover letter, resume and application to HumanResources@habitat-spokane.org
or
Mail application, cover letter and resume:
Habitat-Spokane
Attn: Human Resources
PO Box 4130
Spokane WA 99220-0130
*Applications will not be considered complete without completed employment application, cover letter and resume. Applications are available by email, website or at our office located at 1805 E Trent. No phone calls please!